The role of a system integration company is bringing IT pieces together. The success of a big project hinges on how well individual parts and the people responsible for them come together as a whole.
Companies focused on growth often faces the dilemma. The prospect of retrofitting, expanding or building a new facility is a good news to the company and to its people but the problem lies while moving between operations.
Successfully navigating a new project involves risks and needs a careful planning from the first day to ensure minimal disruption and maximum results. Building the right team and defining clear roles is essential from the first meeting to design, testing, go-live and auditing. This is where the role of System Integrators come in. System Integrators design & implement about what end-users can expect throughout the course of a project.
- Making a Case and building a team
In the process to develop, the company should appoint someone who acts as the single point of contact between the internal team and the system integration company, oversees the project from initiation to the execution and gives importance to items that is critical to a project’s success.
Once the team has been drawn out, next step is to prepare a case for the project. The members should gather and analyze their business and what they are looking for as the end result. The Project Manager should begin building organizational charts, assigning key roles, and planning for certain employees to be tied up in testing and training at specific points in the implementation. This process can identify which strengths a company can bring to the table and which roles they might look to an integrator to provide.
- Look out for System Integration Company
With the business case established and the internal team in place, it’s time to find a system integrator that can become a trusted partner, not simply a supplier of a service.
In the process to select an efficient system integration company, there are many points to take care. The company should own an experienced Presales Team – to design an effective solution, Project Managers- to supervise and to make sure that the project is being implemented in just the right way as described in the solution design. The company should look for integrators with the appropriate skill sets and relevant experience.
- Scheduling & Project Timeline
Having selected a system integration partner, it’s time to create the skeletal timeline of a project. The road map should have tasks, with a schedule and budget for each. In the course of analyzing the timeline there can often be some risks associated with it. The solution designer should provide a clear picture of the risks involved and the team to tackle the issue.
They also should mention the deadline and adverse effect of not completing on deadlines.
- Solutions Designing, Implementation & Testing
When designing a system, every detail that should be mentioned, to prevent potential headaches later. The Integration Company spends time to figure out best possible solution with detailed design, reviewing all the touch points before starting of the project. A detailed design for all the workstations are made with all the electronic items present on the workstation.
Solution designing phase is proceeded by Design Implementation and testing phase. A good system integration company should know how to bring ideas to life and within the budget and on time. Without on budget and on time elements, there could be risks involved and that could hamper the project.
After creating a right design and implementing it, the most critical element of a project is testing. Testing phase confirms that the system integrators has done the right thing. It confirms that all the pieces are working together.
It’s also important for testing to be a team based, continuous process. Testing goes along with the implementation.
- Going LIVE and Auditing
It is best to go live in portions. Anything can happen to the project. You want to be sure that you can return to business as usual if necessary and try again another week.
While auditing, look at whether the designs have really met the reality and be prepared to make the adjustments in the light of real world tests. The integrator company should provide you an on-site support for a year before washing off hands from the project.
The ultimate goal for the customer and system integrator is to keep the customer running,